What is a pool?
In Volunteer by EverTrue, you may notice that your prospects fall into a category—or pool—on the left side of the app. Pools are groupings of volunteers and prospects. Your institution may place you in a single pool or multiple pools based on your responsibilities as a volunteer. For example, you could be in the Class of 2012 pool and/or the Athletics pool.
All volunteers will be a part of at least one pool. For each pool, you'll have a unique set of prospects that you are tasked with managing. In the screenshot below, for example, you are assigned to 12 prospects in the Class of 2012 pool but only three in the P-Town pool.
Click on a pool to view a list of those prospects and to access more details on each of them.